Privacy Policy

This Privacy Policy is effective June 7, 2017.

Douglass, Inc. (“Douglass" or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”) and individuals who register to use Dubois Services as defined below (“Customers”). The “Dubois Services” means the services Douglass makes available through this website, including this website, Dubois API, and any other software or services offered by Douglass in connection to any of those. This Privacy Statement describes Dubois Service's Web site privacy practices in relation to the use of the Company’s Web sites and the related applications and services offered by Dubois Services.

1. Web sites covered

This Privacy Statement covers the information practices this website located at (""), all the content under this domain, certain related software, and its services to you subject to the following terms and conditions.

Dubois Services enables its customers to upload files and content that is hosted on Dubois Services platform. When Dubois Services Web sites are posted by Dubois Services, the site will link to this Privacy Statement, and this Privacy Statement applies. When Dubois Services Web sites are posted by third parties, the privacy statement of the third party applies, and this Privacy Statement does not apply.

Dubois Service's Web sites may contain links to other Web sites. The information practices or content of such other Web sites is governed by the privacy statements of such other Web sites. The Company encourages you to review the privacy statements of other Web sites to understand their information practices.

2. Information collected

When expressing an interest in obtaining additional information about Dubois Services or registering to use Dubois Services, Douglass may require you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing Dubois Services, Douglass requires you to provide the Company with financial qualification and billing information, such as billing name, billing address, and credit card number (“Billing Information”). Dubois Services may also ask you to provide additional information (“Optional Information”). Required Contact Information, Billing Information, and Optional Information about Customers are referred to collectively as “Data About Douglass Customers.”

As you navigate the Company’s Web site, Douglass may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).

3. Use of information collected

The Company uses Data About Douglass Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in Dubois Services.

The Company may also use Data About Douglass Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in Dubois Services and to send you information regarding the Company and its partners, such as information about promotions or events.

Douglass uses credit card information solely to check the financial qualifications of prospective Customers and to collect payment for Dubois Services.

Douglass uses Web Site Navigational Information to operate and improve the Company’s Web site. The Company may also use Web Site Navigational Information alone or in combination with Data About Douglass Customers to provide personalized information about the Company.

4. Web site navigational information

Cookies, Web beacons, and IP addresses

Douglass uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information that may be collected on the Company’s Web sites and how this information may be used.


Douglass uses cookies to make interactions with the Company’s Web sites easy and meaningful. When you visit the Company’s Web site, Douglass's servers send a cookie to your computer. Standing alone, cookies do not personally identify you; they merely recognize your Web browser. Unless you choose to identify yourself to Douglass, either by responding to a promotional offer, opening an account, or filling out a Web form (such as a “Contact Me” or a “30 Day Free Trial” Web form), you remain anonymous to the Company.

Douglass uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. Please note that if you disable your Web browser’s ability to accept cookies, you will be able to navigate the Company’s Web sites, but the functionality and features of Dubois Services may be affected, and you may not be able to successfully use Dubois Services. Similarly, if you disable JavaScript, some features of the Company’s Web sites may not function properly, and some areas of the Company’s Web sites may not function at all.

If you have chosen to identify yourself to Douglass, the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into Dubois Services, a session cookie containing an encrypted, unique identifier that is tied to your account is placed your browser. These session cookies allow the Company to uniquely identify you when you are logged into Dubois Services and to process your online transactions and requests. Session cookies are required to use Dubois Services.

Douglass uses persistent cookies that only the Company can read and use to identify browsers that have previously visited the Company’s Web site. When you purchase Dubois Services or provide the Company with personal information, a unique identifier is assigned you. This unique identifier is associated with a persistent cookie that the Company places on your Web browser. The Company is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Company does not store account numbers or passwords in persistent cookies. If you disable your Web browser’s ability to accept cookies, you will be able to navigate the Company’s Web site, but you will not be able to successfully use Dubois Services.

Douglass may use information from session and persistent cookies in combination with Data About Douglass Customers to provide you with information about the Company and Dubois Services.

Web beacons

Douglass uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, Douglass may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to the Company’s Web site. Douglass uses Web beacons to operate and improve the Company’s Web sites and email communications.

Douglass may use information from Web beacons in combination with Data About Douglass Customers to provide you with information about the Company and Dubois Services.

IP addresses

When you visit Douglass' Web site, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, Douglass uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web site.

Do Not Track

Currently, various browsers – including Internet Explorer, Firefox, and Safari – offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites visited by the user about the user's browser DNT preference setting. Douglass does not currently commit to responding to browsers' DNT signals with respect to the Company's Web sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. Douglass takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

5. Public forums and customer testimonials

Douglass may provide bulletin boards, blogs, or chat rooms on the Company’s Web site. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Douglass is not responsible for the personal information you choose to submit in these forums.

Douglass may post a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. Douglass obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.

6. Sharing of information collected

Service providers

Douglass may share Data About Douglass Customers with the Company’s contracted service providers so that these service providers can provide services on our behalf. Without limiting the foregoing, Douglass may also share Data About Douglass Customers with the Company’s service providers to ensure the quality of information provided, and with third-party social networking and media Web sites, such as Facebook, for marketing and advertising on those Web sites. Unless described in this Privacy Statement, Douglass does not share, sell, rent, or trade any information provided with third parties for their promotional purposes.

Business Partners

From time to time, Douglass may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from Douglass, the Company may share Data About Douglass Customers collected in connection with your purchase or expression of interest with our joint promotion partner(s). Douglass does not control our business partners’ use of the Data About Douglass Customers we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.


We use a third party payment processor to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our third party processor, Stripe, whose use of your personal information is governed by their privacy policy, which may be viewed at

Compelled disclosure

Douglass reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

7. International transfer of information collected

To facilitate Douglass' global operations, the Company may store, transfer and access Data About Douglass Customers around the world, including the United States and other countries in which the Company has operations. This Privacy Statement shall apply even if Douglass transfers Data About Douglass Customers to other countries.

8. Communications preferences

Douglass offers Customers and Visitors who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may send a request specifying your communications preferences to Customers cannot opt out of receiving transactional emails related to their account with Dubois Services or Dubois Services.

9. Correcting and updating your information

Customers may update or change their registration information by editing their user or organization record. You can update your information on the accounts page.

10. Data retention

Douglass retains the information we receive as described in this Privacy Statement above for reasonable duration, for example, as the case may be, for as long as needed to provide the Dubois Services, comply with our legal obligations, resolve disputes, establish legal defenses, to conduct audits, pursue legitimate business purposes, and enforce our agreements.

11. Customer data

As part of using Dubois Services, Customers may submit electronic data or information to Dubois Services (“Customer Data”) which may include personal information. The Company generally has no direct relationship with the individuals to whom Customer Data may pertain, which we process on the behalf of our Customers. Any uses of Customer Data by the Company are done so pursuant to the Company’s Terms of Service or a subscription agreement in place between the Company and the relevant Customer (or his/her organization), which exclusively govern the Company’s treatment of Customer Data and supersede this Privacy Statement in case of conflict, or as required by law. If personal information pertaining to you as an individual has been submitted to us by a Customer as Customer Data and you wish to exercise any rights you may have to access, correct, amend, or delete such data, please inquire with the Customer (or his/her organization) directly. If an authorized Customer requests that we update or remove the data in question and the Customer has no ability to do so via use of Dubois Services, we will acknowledge their request within 30 days.

12. Security

Douglass uses appropriate administrative, technical, and physical security measures to protect Data About Douglass Customers.

13. Changes to this Privacy Policy

Dubois Services reserves the right to change this Privacy Statement. Dubois Services will provide notification of the material changes to this Privacy Statement through the Company’s Web sites at least thirty (30) business days prior to the change taking effect.

14. Contacting us

Questions regarding this Privacy Statement or the information practices of the Company’s Web sites should be directed to or by mailing Douglass, Inc. PO BOX 4894 Austin, TX 78705.